Learning Outcome
- Gain a comprehensive understanding of the ISO 9001:2015 standard, its principles, requirements, and processes.
- Develop the necessary skills to plan, execute, report, and follow up on internal audits based on ISO 9001:2015.
- Acquire knowledge and techniques for assessing conformity and effectiveness of Quality Management Systems (QMS).
- Understand the concepts of risk-based thinking and continuous improvement within the context of ISO 9001:2015.
- Enhance critical thinking and problem-solving abilities to identify areas for improvement in QMS processes.
- Learn how to write clear and concise audit reports that provide value-added recommendations.
- Acquire proficiency in auditing techniques, including documentation review, interviews, and observation.
- Explore practical exercises and case studies to apply auditing skills in real-world scenarios.
- Develop the competence to contribute to the overall effectiveness and compliance of the QMS.
Scope
Highfield courses is a strategic investment in one’s professional development, offering a pathway to acquiring industry-relevant skills, ensuring compliance with regulations, enhancing employability, and contributing to long-term career success.
Learning Model:
The trainer uses up-to-date training techniques and a variety of training methods, to give all participants the best opportunities for learning, including: Lectures, Tutorials, Class Sessions, Group Discussions, Interactive Workshops, Simulations Exercises, Case Studies, Individual Assignments, Templates and Tools
Assessment:
Subjective assessment with 75% passing criteria
Course Content:
ISO 9001:2015 Requirements:
- Understanding the context of the organization
- Leadership and commitment
- Planning and risk-based thinking
- Support and resources ISO 9001:2015 Requirements:
- Operational planning and control
- Performance evaluation and improvements
ISO 19011:2015 Requirements
- Internal Audit Fundamentals
- Audit Execution Techniques
- Audit Reporting and Follow-up
- Audit Skills: Risk-based Auditing and Non-conformance Identification
- Practical Exercises and Case Studies
- Certification Exam Preparation.